Vaxaid is based on our experience in 60
countries globally and tested by 1000’s of men


Frequently Asked Questions

The VaxAid is a unique product designed to both exercise the penile blood system and at the same time help ED sufferers to gain and maintain an erection suitable for penetrative sexual intercourse. It is the only vacuum device on the market to offer this dual purpose and consequently, though our designers have mad is as user friendly as possible, it does incorporate features you may at first find a little complicated.

Below you will find a list of frequently asked questions along with the answers. If this does not fulfil your needs, please fill in the form and email us with your questions and we will be delighted to respond.

Using the VaxAid in water

  • When I place the hydropump under the shower head water runs out of the bottom and it will not fill?

    On the end of the valve cap there is a black pip, this pip is pushed upwards and held in place when filling with water, this will also stop any water from coming out. Slide the  flaccid penis into the pump when filled with water and release the black pip by taking your finger away prior to pumping.

  • I am having difficulty in releasing the pressure?

    To release the pressure you must first turn the valve cap anti-clockwise as far as it will go to unlock it. You can then press the cap down to release the pressure. As a backup, forcing a finger under the bellows pump where it meets your body will release the pressure, but this should be used in emergency only as constant use this way may damage the comfort pad.

  • I am starting to see some speckling and bruising, is this normal?

    This is often the case when you first start using the VaxAid as blood is being forced into the erectile chambers and blood vessels and they disappear after a few days. To avoid this:

    • Do not over pump and pump slowly and evenly to allow your erection to grow gradually.
    • Start with one erection to begin with and once full erection is reached release the pressure. Only start doing repeated exercises after several uses so that your blood vessels can become accustomed to it.
    • If the problem persists, stop using the VaxAid for a few days and then start  again. If you are in any doubts consult your doctor.
  • Do I need to use lube when using VaxAid in water?

    No (unless you are also using a VaxAid erection ring in which case go to the next questions. Water acts as a natural lubricant and cushions the penis making for a more even erection and this is why using water instead of air to exercise the penis is considered far superior.

  • Can I use a VaxAid erection ring with the VaxAid in water?

    Yes and many men do, there is no need to use any lubrication as water is self lubing, and self sealing, the erection ring is designed to go onto a flaccid penis and the hydropump erects you through it.

  • Can I use the auxiliary hand ball pump with VaxAid in water?

    The bellows pump alone supplies maximum negative pressure in water but if you find it easier with the hand ball pump then the answer is yes, and you can use the hand ball pump with or without the hose connector.

  • How long do I leave the hydropump on when I am fully erect?

    The idea is to exercise the penis and this is best done by fully erecting and then releasing the pressure two or three times over a 10-15 minute period. If you choose to leave the hydropump on when fully erect, do not exceed 20 minutes, to assist you in the shower a shower strap accessory is available from the website.

  • What is the purpose of the swivel bellows?

    The gauge on the vacuum tube is designed for you to monitor your erection. Some men prefer not to see this when using the Vaxaid, so you can find the best comfort position and then swivel the bellows pump so that the gauge is visible above or out of sight below.

  • If I use the long insert pad in water by mistake, will this do me any harm.

    No, but the mechanics of water and air are very different and the short insert works better in water and the long one better in air.

  • I have some impairment of use in my hands, can I still use the VaxAid.

    Provided you have the strength to turn and depress the cap valve to release the pressure then yes. If not you may need help when using it. Also:

    • The VaxAid is designed to withstand shocks and undergoes extensive drop tests from one metre high onto a ceramic tile. So if you accidently drop the VaxAid in the bathroom it should incur no damage.
    • The VaxAid also has roughened surfaces on the outside to improve the grip when pumping.
  • How often can I use the VaxAid and is it safe.

    You can use the VaxAid daily as part of you washing routine, although two or three sessions per week should suffice. As for it being safe, leading urologists say it is not only safe they recommend regular use and over extended periods.

Using the VaxAid in Air

  • Can I use the VaxAid in air to exercise my penis?

    Yes, but the bellows pump in air may not generate sufficient vacuum pressure due to the different mechanics of air and water. You can overcome this by also using the hand ball pump to generate maximum vacuum pressure.

  • Do I need to use Lube when simply exercising in air.

    Yes, you will need to lubricate your penis, the base of the comfort pad and inside the long insert (always use the long insert when operating in air as this provides a better seal and also allows your penis to slide comfortable up the tube as it engorges).

  • I find the valve system complicated, can you explain it to me?

    Gladly, as this is a vital part of this unique system and essential for you to get best results.

    1. The black pip is only pushed up and held in place to aid filling the hydropump with water either in the bath or shower.

    2. Make sure the valve cap is fully turned in the clockwise direction to lock it. 
    3. Once locked it allows you to use the hand ball pump with the hydropump without depressing the cap, and thereby not releasing the pressure. You can use the hand ball pump directly on the cap if you prefer or with the connecting hose as explained in the manual.

    Once you are fully erect, you can remove the hand ball pump and turn the cap fully   anti-clockwise to unlock it, you can now press in the cap to release the pressure.

  • I am having difficulty maintaining an erection with the Vaxaid erection ring.

    There could be several reasons for this:

    1. The ring you are using may not be tight enough so try various ring sizes until you find the one that suits you best. Note: After using the VaxAid for several sessions you may find you need a larger ring size. This is normal because as the penis’s blood vessels start to open up and develop, it means your erections are getting harder and stronger as time goes on.

    2. Make sure you have the erection ring in the correct orientation. Firstly the flat side of the ring must go to the body and the raised side into the comfort pad as you slide the pump on. Secondly make sure the two convolutes in the ring are in the top and bottom position on your penis, as this allows you to be erect through the ring and also maintain the erection.

  • I am maintaining an erection but finding it hard to ejaculate through the ring.

    See the answer to the question above. The ring is designed to allow for normal ejaculation; however, if you are having difficulty after following the answers above, you may wish to consult your doctor.

  • I having difficulty removing the ring from my erect penis?

    You may be using a ring that is too small so start by trying the next ring size up. If this does not work, apply a little more lubricant to the penis and then stretch it apart and it should slide off easily.

  • Choose what I do I am finding it difficult to get pressure when using it in air.

    Using the VaxAid is a bit like learning to drive a car. Please keep practising and you will soon get the hang of it. The benefits you will gain will soon outweigh any initial inconvenience.

  • Will using VaxAid cure my ED over time?

    We are about to conduct medical trials regarding its ability to cure ED and Peyronie’s and to what extent. However, until such trials have been completed and published we cannot make any such claims. Urologists do agree that regular erection of the penis is beneficial and all we can say is that by regular use of the VaxAid as per instructions it will give you the answer one way or the other, and we would be delighted to hear from (in strictest confidence) of your experience.

  • Will using VaxAid over time help me with premature ejaculation.

    The answer is the same as above and for each individual only time will tell.

  • Will using VaxAid over time help me with premature ejaculation?

    The answer is the same as above and for each individual only time will tell.


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